google authenticator lost phone and backup code

#Google authenticator lost phone and backup code android
#Google authenticator lost phone and backup code verification

On your Android device, go to the main menu of the Google Authenticator app. It may be because the time isn’t correctly synced on your Google Authenticator app.

#Google authenticator lost phone and backup code verification

Tip: If you requested multiple verification codes, only the newest one works. You don’t have an adequate internet connection.If you get a voice call with a verification code sent to your phone, you get a voicemail if:.Make sure you have adequate internet connection when you try to get your codes.Delivery speed and availability may vary by location and service provider.If a text message with a verification code was sent to your phone, make sure your service plan and mobile device supports text message delivery.If we notice something different about how you sign in, like your location, you might not be able to get a verification code through text message.Learn why we recommend Google prompts instead of text message (SMS) verification codes. You might have been sent a Google prompt instead.Go to the 2-Step Verification section of your Google Account.If you lost your backup codes, you can revoke them and get new ones. To make a security key your required second step, enroll in Advanced Protection. If you turn on 2-Step Verification and sign in on an eligible phone, you can get Google prompts. Require a security key as your second step This code helps make sure you can access that email address or phone number. To enter a code sent to your email address or phone number.To enter an email address or phone number where you can be reached.Use these tips to answer as best you can. You'll be asked questions to confirm you own the account. Because of this added security, it can take 3-5 business days for Google to make sure it’s you.įollow the steps to recover your account. If you don’t have another second step or forgot your password Important: 2-Step Verification requires an extra step to prove you own an account. You may want to get an extra key you can keep in a safe place. Follow the steps to remove the lost key from your account.Sign in to your Google Account with your password and your other second step.If you don’t have a backup security key, follow the steps to recover your account. Important: If you added Advanced Protection to your account, you can only use a backup security key. A registered computer where you chose not to be asked for a verification code.A backup security key you’ve added to your account.My security key was lost or stolenĬhoose the right steps to get back into your account, based on if you set up another second step, like: If you're having trouble, try the tips to complete account recovery steps. If you can’t sign in, follow the steps to recover your account.